KITAMOR STUDIOS.

This agreement shall be deemed to be signed with the following terms and conditions between Kitamor Studios, which provides the services specified in the services section, and the person/institution benefiting from these services ("Customer").

1. Parties and Subject

This agreement regulates the service relationship between Kitamor Studios (hereinafter referred to as the "Company"), which provides ready or customized software services, and the person or institution purchasing these services (hereinafter referred to as the "Customer"). Upon placing the order and making the payment, the parties are deemed to have accepted the conditions in this agreement in advance.

2. Scope of Service and Delivery

• 2.1. The Company provides ready software, web design, graphics, or custom software development services in line with the Customer's request.
• 2.2. Delivery times are the times specified during the proposal stage or on the product page according to the scope of the project. The Company is obliged to inform the Customer about delays caused by intensity or force majeure.
• 2.3. Ready systems and digital products are delivered digitally with automation or manual approval after purchase.

3. Refund and Cancellation Policy

• 3.1. Refund of Fees: Once the fees are paid, if work has started for the ordered job, absolutely no refund can be made. There is no right of return in projects where labor and effort have been spent.
• 3.2. Digital Products: Products such as ready-made software, scripts, design templates are in the "Digital Product" status and are considered fulfilled the moment they are purchased. No refund can be made in ready-made software purchases as they are copyable.
• 3.3. The Customer is responsible for reviewing the demos of the purchased product and checking whether it meets their requirements. Refunds cannot be requested in cases of wrong product selection or later giving up.

4. License and Usage Rights

• 4.1. Purchased software is licensed for a single domain name or project unless specified otherwise. There is no right to reproduce, distribute, or sell without a license.
• 4.2. Unauthorized Use and Cracking: If it is determined that a Customer has cracked the protection systems of Kitamor Studios' products, performed reverse engineering, or distributed unauthorized copies;
  • All licenses of the Customer will be canceled immediately without a refund.
  • The Customer declares and accepts that legal action may be initiated against them due to this action and that they will cover the material/moral damage to be incurred.
  • The Company reserves the right to suspend the service indefinitely in such cases.

5. Customer Responsibilities

• 5.1. The Customer declares the accuracy of the information provided during the order (name, address, tax number, contact, etc.). The Customer is responsible for delays or problems caused by the inaccuracy of this information.
• 5.2. The Customer cannot use the service they receive for purposes contrary to Turkish laws, constituting a crime, threatening, illegal, or containing insults. In case of detection of such uses, the service will be stopped immediately.
• 5.3. In case of unfounded defamation, insult, or misleading statements about the Company on the internet or on different platforms; The Company has the right to suspend the Customer's active services and unilaterally terminate the contract.

6. Pricing and Payment

• 6.1. The service fee is the amount specified at the time of the order. The Company reserves the right to make changes in prices without prior notice.
• 6.2. Unpaid or incompletely paid orders will not be processed.
• 6.3. For products with a subscription system, it is automatically suspended or canceled when the agreement expires.
• 6.4. The Customer accepts that the continuity of the service will not be available for any delayed payment and the payment responsibility belongs to them.

7. Termination of the Agreement

When the Customer violates any of the articles of this agreement, the Company has the right to terminate the agreement unilaterally without the need for any warning or notice. In case of termination, no fee refund is made to the Customer and their licenses are canceled.

8. Authorized Court

Courts and Enforcement Offices of the Republic of Turkey shall be authorized in the resolution of any disputes arising from the implementation and interpretation of this agreement.